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Marketing leaders from OMD, Philips, and Burberry reveal how Gen Z preferences are transforming brand strategies across all age groups, not just younger audiences.

INDUSTRY TALK

"Gen Z isn't just influencing their peers—they're shaping the behaviors of older generations. They want to express themselves differently, and they're showing millennials and even boomers how to embrace self-expression in new ways."

-Ivone Lima Miranda, Head of Marketing Excellence, Philips

ADAGE

KEY INSIGHTS

Gen Z expectations reshaping marketing:

  • Demand for brand authenticity beyond marketing speak

  • Social platforms as primary search engines

  • Educational content with entertainment value

  • Community and cultural participation

  • Experiential, shareable brand moments

SUCCESSFUL APPROACHES

Brand strategies seeing results:

  • Philips' humor-driven celebrity partnerships

  • Tinder integration for dating confidence

  • Burberry's exclusive Night Bar activation

  • Influencer authenticity prioritization

  • Real product experiences over traditional ads

OMINCHANNEL EVOLUTION

Shifting marketing fundamentals:

  • Social-first shopping experiences

  • Data unification across touchpoints

  • Unified measurement approaches

  • Cultural relevance beyond product focus

  • Blending digital and physical experiences

THE BOTTOM LINE

As Gen Z's expectations for authenticity, creativity, and community influence older demographics through a "halo effect," brands that adapt to these preferences are creating more meaningful relationships across their entire customer base.

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