LATEST DEVELOPMENT

SXSW 2025 session "The New Rules of Brand Engagement" highlights evolving advertising effectiveness principles, supported by NCSolutions' research on what drives consumer connection.

INDUSTRY TALK

“Building community and authenticity with consumers over the long term, focusing on brand love and connection rather than solely chasing short-term KPIs.”

-Join Han Wen, Chief Digital Marketing Officer, L'Oréal US

BY THE NUMBERS

NCSolutions data reveals:

  • 49% of sales impact comes from creative quality

  • Brand building influence increased from 15% to 21% (2017-2023)

  • Targeting contribution rose from 9% to 11%

  • Reach importance declined from 22% to 14%

  • Recency consistently contributes 5% to sales

MARKETING EVOLUTION

Key industry shifts include:

  • Creative remains paramount despite tech advances

  • Brand building gaining importance over immediate ROI

  • Quality targeting replacing broad reach strategies

  • Full-funnel measurement becoming essential

  • Balanced marketing "diet" outperforming single-channel focus

EXPERT PERSPECTIVES

Industry leaders emphasize:

  • "Earned first approach" for authentic connections

  • Community building over short-term KPIs

  • False precision risks in performance-only marketing

  • Brand love as foundation for long-term success

  • Holistic measurement across marketing touchpoints

THE BOTTOM LINE

Modern advertising effectiveness requires balancing creative excellence with strategic brand building, targeted reach, and sophisticated measurement—moving beyond performance-only approaches to create lasting consumer relationships.

Reply

or to participate

Keep Reading

No posts found